Need something fast? No worries! We are no stranger to shifting our production schedule around to meet client needs, so please do not hesitate to let us know exactly when your order needs to be in your hands. Whether it is through a change in shipping service or in how we execute your order, we will make sure you have it when you need it.
Because this service requires additional manpower to execute your order it may necessitate additional charges. These can change depending on the order quantity and design requirements.
Reach out now!
This process works best if your artwork is ready to print. We can do minimal adjustments quickly such as removing backgrounds or changing colors on high quality images, but are limited to the material you have. If you are looking to have a phrase printed we can work with you on font styles that best capture your vision. Low quality images such as screenshots or camera phone images can only print at so high a resolution. We cannot recreate designs for you or highly detailed artwork for you in this short time frame.
There is no guarantee that we can accomplish a rush order. Production timeframes are dependent on current queue, product source, time of year, among other factors. We are more than happy to go above and beyond to help meet your needs, but each situation is unique. Some may just need their shipping upgraded; some may need the whole process expedited. We are always willing to work with you, so if you are in need of items in a pinch, do not hesitate to contact us.
Timeframe
For those in the continental United States, we offer rush service for orders needed within two (2) weeks of ordering.
- Expedited shipping rates are usually necessary, but we'll discuss your options with you.
For those local to our Farmington Hills, MI location, we can accomplish as quick as same day with our pickup option!
- Artwork must be ready to go.
- The cut-off for a same-day order is generally 12-1pm EST, depending on the current order queue.
- We will be limited to our store stock of products.
- Order quantity restrictions will apply.
- For customer provided items, they must be in our hands latest by 11a-Noon.
- Same day orders will be completed by 4-4:30pm EST (By close of business). Earlier times may not be possible.
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Hit us up on live chat, call, or email us with your order details like quantity, colors, and your artwork.
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We'll check our availability and send you a tailored invoice you can pay online.
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Once payment is received, your spot is solidified in our work queue. Our art team may send mockups for your approval.
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If everything sounds and looks good, then we will get to printing!
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Once everything's complete and passes inspection, your order will be ready! For local/same-day orders, we'll reach out via email/call. For shipped orders, you'll receive an email with your tracking number to keep an eye on its travels.
If there's a specific date your order is needed by, reach out to us directly at Support@MatoHash.com or (800)921-0332.
We offer complimentary standard shipping, expedited shipping options, and local pickup from our Southeast Michigan office.