The North Face® Castle Rock Hooded Soft Shell Jacket Embroidery
Mato & Hash offers custom embroidery on our The North Face® Castle Rock Hooded Soft Shell Jackets. Available in S through 3XL, Sporty and functional without sacrificing durability and versatility, this weather- and abrasion-resistant soft shell has a hood and the protection only The North Face can deliver.
Mato & Hash apparel is professionally embroidered in the USA. Mato & Hash achieves the look you want by utilizing industry leading, state-of-the art embroidery machines, coupled with the highest-quality threads.
Are you ready to make a splash with your design?
You can quickly add your logo or text to any of our products by using our easy-to-use custom design creator. Simply select your color and size, then hit the customize button.
Once in the program, you can upload your artwork. The optimal file type for uploading photos in this format is a .DST file. A .DST file is what the embroidery machine needs to read the artwork and generate your embroidery design. If you do not have a .DST file, Mato & Hash will work with you from a .JPG, PDF, or .PNG for an additional $25. This $25 is a one-time payment per design called a digitizing fee. It is the process of our artists turning your artwork into an embroidery file. If uploading a logo or graphic, please send a .PNG file without a saved background. For the best quality, the file size should be around 300 PPI/DPI. If you are doing simple text font, a digitized file is not necessary. If you have questions or concerns, please contact one of our friendly, helpful customer service representatives!
Now it's time to make a splash!
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At Mato & Hash we want you to feel at ease knowing that there are options available if you are not completely satisfied with your purchase. We will gladly accommodate any return or exchange within 90 days of the date of purchase. All items must be in original condition with tags intact for a return or exchange. Custom products are not eligible for return or exchange. Shipping and handling costs will be the responsibility of the buyer.
At Mato & Hash we use all the major shipping companies including UPS, FedEx, and USPS. Our shipping department will make sure we choose the most efficient shipping method to ensure that your packages arrive on time. If you are unsure of which shipping method to choose when checking out please reach out to us and let our team help you choose the best option so that you can rest easy knowing your packages will arrive on time.
Orders usually ship out 1-3 business days after receiving payment depending on the size of the order. Production time excludes shipping time and is dependent on a swift mockup approval from the customer if necessary.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.